SHIPPING POLICY

A LEGAL DISCLAIMER

We offer a number of shipping options to fit your needs.

Please use the chart below to estimate shipping and handling charges based on the pre-tax value of US orders. Some specialty and/or oversized items may require an additional handling surcharge.

SHIPPING POLICY - THE BASICS

At checkout, we will provide you with an estimated delivery date for your order, which will also be noted on your Order Confirmation email. This estimated delivery date includes processing as well as extra time to account for weekends and/or national holidays. Express or overnight orders placed after 1 PM typically ship the next business day.

Once shipped, you will receive a Shipment Confirmation email with a tracking number. Orders may be split across multiple shipments, and items ordered together may not be shipped on the same day.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express and/or overnight shipping for these locations.

Please note that all product-related issues, such as missing or damaged items/packages, must be reported within 30 days of the shipping date.

WHAT TO INCLUDE IN THE SHIPPING POLICY

Cancellations

As soon as we receive your order, we start working on it right away. While we’re unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.

Once your items are successfully cancelled, you will receive an email that includes the cancellation details. The email will be sent to the address listed on the order. You will not be charged for any cancelled merchandise.

To see if your items are eligible for cancellation, review your order details.